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Tag: Dan Heath

Behavior change / Persuasive communications / Storytelling

Stories help people know what to do

  Storytelling is one of my favorite topics. I often talk about stories as a way to get people to care about something. But that’s only part of what stories …

Behavior change / Persuasive communications / Social marketing / Storytelling / Writing

What’s wrong with your message? Make it more emotional

What’s more likely to get you to stop using pesticides on your lawn? Facts about possible impacts of pesticides on streams? Or the idea that you might harm your kids …

Persuasive communications / Storytelling / Web communications / Writing

To make information stick, make it credible.

Why does some information stick and other information is quickly forgotten? One reason is that sticky information has more credibility. In Made to Stick, the Heath brothers offer some ideas …

Behavior change / Persuasive communications / Writing

A tiny bottle of arsenic

When Dave Galvin talks about why we need to manage hazardous waste from houses and small businesses, he sometimes holds up a tiny bottle of rat poison. It’s 100% arsenic. …

Persuasive communications / Storytelling / Video / Web communications

Santa Claus in an airline safety video?

Can you think of anything more boring than an airline safety announcement? When the flight attendant or video starts telling me how to fasten my seat belt, I quickly glance …

Persuasive communications / Web communications / Writing

Keep it simple–but not stupid

In my first professional job, I worked for an academic book publisher, Westview Press. My role was book promotion, trying to persuade libraries and professors to buy our books. Each …

Behavior change / Persuasive communications / Storytelling / Writing

How to make your ideas stick like duct tape

Duct tape is designed for a long-term bond. If you’re trying to change someone’s behavior, beliefs or opinions, wouldn’t you like your ideas to stick in the same way? I’m …

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